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Class action says Pieology's website allegedly not accessible to visually impaired people

SOUTHERN CALIFORNIA RECORD

Saturday, April 19, 2025

Class action says Pieology's website allegedly not accessible to visually impaired people

Lawsuits
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Robert Sibilia | Linkedin

Pizza restaurant chain Pieology is facing a class action lawsuit for allegedly operating a website that is not sufficiently accessible to visually impaired people. 

The suit claims this lack of accessibility violates disability access laws. 

Pieology operates numerous restaurants in California, including throughout L.A., the San Francisco Bay Area, Sacramento and elsewhere in the state.

According to the complaint, the named plaintiff, Crystal Redick, is visually impaired and legally blind. 

The complaint alleges that Pieology's website is not fully or equally accessible to blind and visually-impaired consumers. According to the complaint, this alleged inaccessibility allegedly puts these individuals at a disadvantage in a digital society. 

The lawsuit asks the courts to order Pieology to pay an award of statutory minimum damages of $4,000 per offense per person, which the plaintiffs say is required under California law. The lawsuit does not define an individual alleged offense of the law.

Redick further seeks a permanent injunction requiring Pieology to improve the accessibility of its website with the help of a qualified consultant, and an award of attorney fees.

Redick and the proposed plaintiffs' class are represented by attorney Robert Sibilia, of Oceanside Law Center APC, of Laguna Niguel.

The lawsuit was filed Dec. 27 in Los Angeles federal court.

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