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Repeat class action filer lodges new lawsuit vs Vitamin Shoppe for allegedly recording customer online chats
Anne Heiting, a repeat filer of class action lawsuits under California privacy laws, has filed a new lawsuit against the Vitamin Shoppe, claiming they allowed BoldChat to secretly monitor and record customer interactions with their online customer service chat service. -
Class action: Athenahealth allegedly allowed Salesforce to quietly record customer online interactions
The lawsuit centers on claims Athenahealth's chat box feature included embedded code that gave Salesforce access to customers' online chats on the Athenahealth site, allegedly in violation of California privacy law.